Returns & Exchanges

At NORTHERN, we stand by the quality of our performance gear and offer a 30-day window for returns or exchanges on all unused items in their original packaging. We are dedicated to ensuring you have the right equipment to reach your peak potential.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your sports gear in its original box, ensuring all tags are attached and the product is in its original, unworn condition.

• 3.
  Print and Ship

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Check and Refund

  Once our team inspects the returned gear, we will process your refund or ship out your exchange item within 5-7 business days.